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You must bear in mind that they are unique pieces, if you care for them, you will have a jewel for life! If you make a purchase over € 100, get your COOLOOK jewelery anywhere in the peninsula and the Balearic Islands for € 0 (this does not include the Canary Islands, Ceuta or Melilla). Please note that orders placed after 6pm and after 1pm (GMT +1) on Fridays and on Saturdays and Sundays will be prepared to be shipped the next business day. The order is received within 72 to 96 hours (working days) from the moment the purchase is made. Orders from Canarias, Baleares, Ceuta and Melilla will be received in 72-96 hours. The shipping costs within the Peninsula are 4.99€, and 12€ for Balearic Islands, Canary Islands and Ceuta and Melilla. International shipping costs within the European Union will cost 20€. For international shipments to the rest of the world 40€. International orders will be delivered within 10 - 15 days. There is no problem when it comes to returning a product online. Returns and exchanges must be made within 15 days after purchase. Exchanges can only be made for articles of an equal amount, greater amount or for a voucher without an expiration date. All Coolook jewelry has a two-year guarantee, from the date of purchase, against manufacturing defects or hidden defects. The guarantee regarding any damage caused by use or improper use is excluded, as well as in general those excluded by the current legislation.
The order is received within 72 to 96 hours (working days) from the moment the purchase is made.
Orders from Canarias, Baleares, Ceuta and Melilla will be received in 72-96 hours.