This Privacy Policy is a Declaration where we explain what information and personal data we collect, store, use, treat, transfer, transfer and / or delete related to you, for what purposes we process your data, what legal basis legitimizes or allows us to do so, what are your rights and how to exercise them before us or before the respective control authority, if applicable.

Our principles are very clear. On this website you have control of your personal information and we will never sell to third parties or take unlawful or unfair advantage of your personal data.

This means that we will always use the data that you provide us for the strict and legitimate purposes of our activity and always in a transparent manner and trying not to impair or violate any right or interest that affects you.

This Privacy Policy has been prepared in accordance with the principles and standards approved by Regulation (EU) 2016/679, of April 27, known as the General Data Protection Regulation or "RGPD", as well as following the guidelines of the control authority (Spanish Agency for Data Protection) on the matter.

We consider it very important to provide you with this information and that you read and understand it, so we have tried to use clear, simple and transparent language, minimizing the use of legal formulas.

1-. RESPONSIBLE IDENTITY: Who is responsible for the treatment of your information and personal data?

Identity and contact information

Name of the Responsible: COOLOOK DESIGN S.L. (hereinafter "COOLOOK" or, also, "the Responsible")

- VAT ID: ES-B84601988

-Company Registration: Volume 22306, Folio 204, Section 8, Sheet M 398263 of the Commercial Registry of Madrid

- Notification address: Calle Barquillo nº 4, 28004 Madrid (Spain)

- Email:

- Telephone: +34 910 52 93 25

We also provide you with the following contact form

Facebook stewardship

COOLOOK has inserted the Facebook “like” button in certain content on its website.

The activation of this button means that when the user accesses the COOLOOK website, data such as IP address, browser parameters or information related to cookies and similar technologies used on this website are automatically transferred to Facebook.

In accordance with the general interpretation of said “like” button (sharer) issued by the Court of Justice of the European Union (Judgment of July 29, 2019, on Case C ‑ 40/17), COOLOOK would be co-responsible with Facebook because it decides Including the “like” button on the website makes it easier to process, even if COOLOOK does not have access to the personal data transmitted to Facebook. Although, the responsibility of COOLOOK would be limited to the part of the treatment in which it intervenes, that is, to the collection of data and its transmission to Facebook. For the purposes and subsequent treatments carried out by Facebook, only Facebook is responsible.


At COOLOOK we will process the personal data obtained as a result of using this website for the following purposes:

1.- Maintaining contact with the user and customer service, as well as managing responses to communications and comments sent by the user.

2.- Management of the contractual relationship derived from the acquisition of products from the online store

3.- Creation and management of a registered user account for use in the acquisition of products offered in the online store.

4.- Management, where appropriate, of commercial communications, including by electronic means.

5.- Compliance with the legal invoicing and tax obligations of the Responsible.

6.- Reception, custody and management of the curriculum sheet of candidates for personnel selection.

7.- Analysis of user behavior on the website in order to improve the usability of the service or our advertising campaigns, using cookies.

8.- Technical security and prevention of the improper use of the functionalities of the website.

9.- Exercise and defense of claims.

3-. LEGAL BASIS: What regulation in force legitimizes us to process your personal data?

3.1. The contractual relationship (art. 6.1 letter b of the RGPD)

Applicable to: Purposes numbers 2 and 3 of Section 2 "Purposes of treatment".

Normally we will treat your personal data based on the fact that said treatment is necessary for the management of the contract that binds us with our users / customers (the contract for the sale of products in our online store) or for the application of pre-contractual measures (at the request of the interested).

3.2. Compliance with a legal obligation applicable to the Responsible (art. 6.1 c of the RGPD)

Applicable to: Purpose number 5 of Section 2 "Purposes of the treatment".

Specifically, COOLOOK may process the data of the customers of the online store for the fulfillment of its legal obligations regarding invoicing and taxation.

3.2. Consent of the interested party (6.1 letter a of the RGPD)

Applicable to: Purposes numbers 4, 6 and 7 of Section 2 "Purposes of the treatment".

We will request your express, prior, free, informed and unequivocal consent for the use of cookies not excepted by the law on the duties of information and the collection of consent (see Cookies Policy) [- link to it-].

Likewise, we will expressly seek your consent before sending you commercial communications electronically.

3.3. Legitimate interests of the person responsible (6.1 letter f of the RGPD)

Applicable to: Purposes numbers 1, 8 and 9

To achieve these purposes, COOLOOK will base the processing of your data on the pursuit of its legitimate interests, against which you can always exercise a right of opposition. In this case, COOLOOK will stop processing your data as long as the legitimate interests of COOLOOK do not prevail. In the event that you oppose the receipt of commercial communications or the processing of your data for direct marketing purposes, COOLOOK will stop processing your data in any case.

4-. DATA CATEGORIES: What personal data do we process through the features of this website?

COOLOOK captures the minimum possible amount of personal data in order to provide the corresponding service, complying with the requirements of the RGPD data minimization principle.

These data are those that are collected in the data collection forms that this website contains and those collected through cookies and similar technologies.

4.1. In the web forms, the necessary data is collected to manage contact with the user or to manage the shipment of purchased products, as well as to issue the corresponding invoice. Are these categories of data:

Identifying data: Name, surname, VAT ID

Contact information: Address or place of delivery, email, telephone

4.2. To send commercial communications electronically to the corresponding subscriber user, we will collect the following categories of data:

Identifying data: Name, surname

Contact details: email

4.3. Through cookies or other similar technologies, certain data is collected, such as the IP, the identification of the user's device or certain navigation or security parameters, necessary to offer the full functionality of this website or the fulfillment of the purposes expressed in our Cookies Policy [link to the Cookies Policy].

None of the data processed by COOLOOK on this website is sensitive or has a significant impact on your privacy or your rights and freedoms. Specifically, no special category data will be requested on our website.

COOLOOK, at the time of collecting personal data through this website, will inform about which of your personal data are mandatory (by default, those that are not expressly marked as "optional") in order to provide the corresponding ones.

Your refusal to supply the mandatory data will make it impossible for you to provide the corresponding service or to attend to your request as an interested party, unless COOLOOK, depending on the specific circumstances of each case, decides otherwise.

So that the information contained in our treatment system is always up-to-date and does not contain errors, we ask you to notify us, as soon as possible, of the modifications and rectifications that may be made to your personal data.

5-. RECIPIENT CATEGORIES To whom will we transfer your data?

COOLOOK will not transfer the data collected through the features provided on this website to any other company or organization.

Only when a rule of European Union law or Spanish law establishes it, COOLOOK will transfer your data by legal obligation to the appropriate Public Administrations, the competent authorities, as well as, where appropriate, judges and courts.

When processing your personal data on behalf of COOLOOK, our company will only choose providers (processors) who offer sufficient guarantees to apply appropriate technical and organizational measures, so that the treatment complies with the requirements of the current regulations on data protection (RGPD and LOPDGDD) and to guarantee the defense of the rights of the interested party.

6-. INTERNATIONAL DATA TRANSFERS In which cases could your personal data be transferred to a third country outside the European Economic Area?

The following international data transfers are planned:

6.1. Some cookies used by COOLOOK (as specified in the Cookies Policy or the Facebook "like" button) may transfer certain data, such as your IP or certain navigation parameters or settings of your device or terminal, to the Following companies: Facebook and Google, based in the United States of America.

As you know, international transfers of personal data to the United States of North America are legitimized by a decision of adequacy of the European Commission of July 12, 2016 by which the Privacy Shield is approved. You can check the list of the North American entities that have accepted this "Privacy Shield" here.

7-. CONSERVATION DEADLINES: What criteria do we use to determine how long we will keep your personal data?

We will keep your personal data as long as it is necessary to fulfill the purposes for which it was collected (see Section 2 "Purposes of the treatment" of this Policy). Once the purposes are fulfilled, we will keep your data duly blocked during the limitation periods of the legal actions that may arise.

We will also keep your data as long as you do not revoke your consent, or as long as you do not request the deletion of said data, when the legal basis that legitimizes the treatment is that of consent.

COOLOOK will delete your personal data if the treatment is based on the existence of a legitimate interest of COOLOOK and you have opposed (exercise of a right of opposition) to said treatment, provided that other legitimate reasons of COOLOOK for the treatment do not prevail.

8-. RIGHTS: How will we assist those interested in exercising their rights and what are those rights?

COOLOOK will always facilitate the exercise of your rights related to the protection of personal data, through procedures and forms that will be visible, accessible and simple.

Whenever appropriate, COOLOOK will enable the submission of applications by electronic means.

Specifically, you can send us your request by attaching a copy of your ID or other official identification document to the postal address or to the email address of COOLOOK (see Section 1 "Identity of the Responsible" at the top of this Policy).

The exercise of rights will be free. In cases where manifestly unfounded or excessive requests are made, especially for repetitive ones, COOLOOK may charge a fee that compensates the administrative costs of attending to the request or refusing to act. Said fee may not imply additional income for COOLOOK, but must correspond effectively to the true cost of processing the application.

COOLOOK must inform the interested party about the actions derived from their request within one month (a period that may be extended to two months in the case of particularly complex requests, and the interested party must be notified of this extension within the first month).

If COOLOOK decides not to attend to a request, it must report it, motivating its refusal, within a month of its presentation.

And these are your rights as an interested party or holder of personal data:

8.1. Right of access: you have the right to obtain from COOLOOK confirmation of whether or not personal data concerning you is being processed. COOLOOK, where appropriate, will provide a copy of the personal data object of the treatment.

8.2. Right of rectification: you have the right to obtain without undue delay the rectification of inaccurate personal data that concerns you. Taking into account the purposes of the treatment, you will have the right to have incomplete personal data completed, including by means of an additional declaration.

8.3. Right of deletion: you have the right to obtain without undue delay the deletion of personal data that affects you. When the circumstances expressed in article 17.1 of the RGPD concur, COOLOOK will be obliged to delete your data without delay.

8.4. Right to data portability: you have the right to receive the personal data that concerns you in a structured, commonly used and machine-readable format, and to transmit them to another data controller without COOLOOK preventing it, when the treatment is based on their consent and, in addition, it is carried out by automated means.

8.5. Right of limitation of treatment: when the treatment of your personal data has been limited by virtue of a request by you, such data may only be processed, with the exception of its conservation, with your consent or for the formulation, the exercise or the defense of claims, or with a view to protecting the rights of another natural or legal person, or for reasons of important public interest. You have the right to obtain the limitation of the processing of your personal data when any of the circumstances provided for in article 18.1 of the RGPD is met.

8.6. Right of opposition: you have the right to object at any time, for reasons related to your particular situation, that personal data that concerns you are subject to treatment based on the legitimate interests of COOLOOK or third parties. When the processing of personal data is aimed at direct marketing, you will have the right to object at all times to the processing of personal data that concerns you. In the event that you object to the processing of your data for direct marketing purposes, such personal data will no longer be processed for such purposes immediately.

We remind you that as long as the legal basis for data processing is your consent, you will have the right to revoke said consent always and in any case, and as easily as you gave it.

You also have the right to file a claim with the respective control authority, generally the Spanish Data Protection Agency, if you have not been satisfied by COOLOOK in the exercise of your rights. For more information, you can go to its website at this link.

Finally, you have the right not to be subject to a COOLOOK decision based solely on automated processing, including profiling, that produces legal effects or that significantly affects you in a similar way.

You have detailed information about your data protection rights and even models and forms for its exercise on this page of the official website of the AEPD.

9-. TECHNICAL AND ORGANIZATIONAL MEASURES - What security will COOLOOK apply to the treatment of your personal data?

The privacy of users, professional secrecy and the security of personal data are key principles and firm commitments in the action and interaction of COOLOOK with personal data.

Taking into account the state of the art, the application costs, and the nature, scope, context and purposes of the treatment, as well as the risks of variable probability and severity for the rights and freedoms of natural persons, COOLOOK will apply Appropriate technical and organizational measures to guarantee a level of security appropriate to the risk.

Such technical and organizational measures will aim to reduce and minimize the risks of loss, misuse, alteration, unauthorized access, or disclosure of such personal information that concerns you.

To give you more security, this website has an SSL (Secure Socket Layer) certificate installed that makes the communication of information between your terminal and / or device and COOLOOK travel encrypted, which gives the website the status of a reliable, authentic site and sure.

10-. Modification of the Privacy Policy

In order to effectively implement in COOLOOK the principle of proactive and constant compliance with data protection regulations, as well as attending to the duty of transparency, it is probable that we modify this Privacy Policy from time to time.

Therefore, we recommend that you review this Policy frequently. However, COOLOOK will make the most diligent efforts to communicate to the data holders any significant change to this Privacy Statement with repercussions on the rights and interests of said personal data holders.

11-. More information about Privacy on COOLOOK

To clarify any doubt, question or concern raised or unresolved by reading this Privacy Statement, you can contact COOLOOK by writing to your postal address or your email address (see Section 1 "Identity of the Responsible" of this Policy ).

Last update: March 2020.